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Privacy Policy

Article 1.   Introduction

1.1  Retailisation B.V. (“Retailisation”, “we”, “our”, “us”) respects the privacy rights of the users of its websites and mobile applications (“you”, “your”, “User” and “Users”). Retailisation recognizes the importance of the protection of information regarding Users. This privacy policy and cookies statement (“Privacy Policy”), therefore, describes how Retailisation collects and uses information of Users through a variety of digital means. By accessing or using Retailisation website(s) (“Site”), mobile application(s) or other digital Retailisation products or services (together with the Site, the “Services”) on any computer, mobile phone, tablet, console or other device (a “Device”), you consent to this Privacy Policy.
1.2  Retailisation has the discretion to update this Privacy Policy at any time. Retailisation encourages Users to check this page regularly for any changes to stay informed about how Retailisation is helping to protect personal data that Retailisation collects. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
1.3  The personal data of Users will only be used for the purposes as set out in this Privacy Policy.

Article 2. Personal identification information
2.1  By using our Services, you leave certain information with us. This information can be personal data information directly or indirectly related to you. Retailisation processes certain personal data about you by using our Services and/or because you have provided us with this personal data. Below is an overview of the personal data that we may process:
a. first name and surname;
b. phone number;
c. email address;
d. mailing address;
e. mac address; and,
f. other personal data that you actively provide us with.
2.2  Users may visit our Site anonymously. Users can always refuse to supply personal identification information, except that it may, wholly or partly, prevent Users from engaging in certain Services.

Article 3. Special and/or sensitive personal data
Our Services do not intend to collect personal data about visitors under the age of 16, unless they have permission to do so from their parents or guardians. If you are convinced that we have collected personal data about a minor without such permission, please contact us via

Article 4. How we use collected information
4.1  Retailisation collects and uses Users personal data for the following purposes (the “Purposes”):
a. to collect and process sales data, inventory data, transactional data and User instructions to calculate, change and transmit ideal reorder levels and/or orders;
b. to provide you with the best possible Services;
c. to inform you about relevant information regarding Retailisation;
d. to inform you about changes of our Services;
e. to create your own account;
f. Retailisation analyses your behaviour on the Site to improve our Service.
4.2  We do not share personal data with outside parties except to the extent necessary to provide our Services.

Article 5. How long personal data will be saved
We do not store personal data for any longer than is necessary for the Purpose of our Services. Thereafter, the personal data will be retained for a maximum of 18 months for statistical purposes. The personal data will then be erased unless legal retention periods apply.

Article 6. Cookies
Our Site uses technical and functional cookies to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Services may not function properly.

Article 7. View, modify or delete data
7.1   You have the right to inspect, modify or delete your personal data. You can send a request for inspection, modification or removal to
7.2  To ensure that the request for inspection, modification or removal is done by you, you have to send a copy of your passport when you submit such a request. Please blacken your passport photo, MRZ (machine readable zone, i.e. the strip with numbers at the bottom of the passport), passport number and citizen service number. This to protect your privacy.
7.3  Retailisation will respond to your request within four weeks.

Article 8. Security measures
8.1  We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal data, username, password, transaction information and data stored through our Services.
8.2  You should also do your part in protecting your personal data. Your Retailisation username and any password (if such is provided or enacted) are confidential and we recommend that you not divulge them to anyone. Unfortunately, due to the nature of the Internet as a public transmission network, neither Retailisation’s network nor data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect personal data that is transmitted to us by you, Retailisation cannot ensure or warrant the security of such information.
8.3  If you have the idea that your personal data is not properly protected or there are indications of misuse, please contact us via

Article 9. Third party websites
Users may find advertising or other content at our Services that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and we are not responsible for the practices employed by websites linked to or from our Services. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and cookies statements. Browsing and interaction on any other website, including websites which have a link to our Services, is subject to that website’s own terms and policies.

Article 10. Mailing list
If a User decides to opt-in to our mailing list, such User will receive emails that include company news, updates, related product or Service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Sites.

Article 11. Contacting us
If you have any questions about this Privacy Policy, the practices of our Services, or your dealings with our Services, please contact us at

Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
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